If you would like to return a product, you must phone Toll Free 877-478-3678,
(M-F 9:00AM to 5:00PM CST) within 30 days of the shipment date to receive
authorization and return instructions. Please note, products cannot be returned
if the only reason is that you do not like a particular flavor.
All unopened products can be returned for a refund. A re-stocking fee of 15% will be applied.
Products must be sealed, unopened, and in original packaging. Products must be
shipped back to Affordable Supplements at the customers' expense. All merchandise
must be insured properly by the customer. Refunds will be issued upon receipt of
the returned products. Shipping charges cannot be refunded. If items are not
insured properly and get damaged or lost when returned, we cannot grant refunds.
No product returns can be accepted after 30 days.
Foreign orders which are detained or confiscated by Customs are not
subject for refund.
All approved returns must be shipped to:
Affordable Supplements
811 E. 10th St. N.
Wichita, KS 67214
Protein/Nutrition Bar Policies
During the Summer months, some melting and changes in consistency of protein bars
is to be expected during shipment. Bars are kept at appropriate storage
temperatures in our state-of-the-art warehouse facilities. In ordering bars the customer assumes
full responsibility for any changes in consistency. We recommend placing the
bars in the refrigerator for several hours and then storing in a cool, dry place.
Damages:
If you receive any merchandise that was damaged during shipping, you must
phone (877) 478-3678, (M-F 9:00AM to 5:00PM EST) within 24 hours after your
receipt of shipment. We will then contact the shipping company for visual
inspection of the merchandise and box. Do not discard any portion of the shipment. the
shipping company or Affordable Supplements may need the damaged product or packaging material.
We will issue you full credit for the amount of any confirmed damaged merchandise.
Affordable Supplements is in no way responsible for damages that occur
after your order has been delivered.
